Frequently Asked Questions

### When will my order ship?
Orders are processed within 1–3 business days. Once shipped, you will receive an automated tracking email.

### How long does delivery take?
Standard delivery typically takes between 6 and 12 business days depending on your location.

### What is the 30-Night Guarantee?
Try your NOWM device in your routine for up to 30 days. If you aren't satisfied with your rest, reach out to support@nowmrest.com for an easy return.

### Can I cancel or edit my order?
If you need to make changes, please email support@nowmrest.com within 12 hours of placing your order. Once orders enter fulfillment, they cannot be modified.

### What should I do if my package arrived damaged?
Email us immediately at support@nowmrest.com with a photo of the packaging and product, and we will rush a replacement to you free of charge.